Contacts

We usually, except when on exhibitions and holiday, answer within a few hours.

For common questions, the answer might already be in our FORUMS.

E-Mail

The easiest and fastest way to join us is to send us an e-mail. If you are not a registered customer, please always add your full name and address. For technical questions, add the model of your GPS, its serial number and present software version.

Click here: E-Mail to ULM Europe

Surface Mail Address

We usually prefer e-mails, but should you wish to write us, please use following address, exactly as it is written below:

ULM Euroe
Chemin du Rié 4
CH - 1053 BRETIGNY

Warning: You are not authorized to send back any device to this address, such packages will be systematically refused without prior written agreement, and therefore returned to you at your expenses.

Phone

We have an answering machine when away. Please wait the long beep before speaking, speak slowly and do not forget to state country and phone number where we can call you back:

+41 (0)21 732 29 87

Please do not forget that, when on exhibitions, we are unavailable at least one day before and day after the exhibition.

Orders and payments

We take orders, however please note that:
- We do not acceot checks outside exhibitions, and then only for complete GPS;
- We do not accept credit cards;
- Usual payment methods include either cash or bank transfer;
- Your goods wlll be shipped on the day following the reception of the payment.

Information / Order Form

This order form allows you to enquire about standard products. Please note that we do not answer such forms if they are not fully completed.with all needed information.

For orders, we will usually contact you back per e-mail for confirmation.


CONTACT PERSON	First name *			Last name *

	Street, nuber *

	Postal code *			Town *

	Country *

	E-Mail *		Please check that your e-mai is correct... and your mailbox is not full.


DEVICE	For technical and update questions, please fill this section. Note that our FORUM often has answers to common questions.

	Model			Serial #	On the silver sticker backside

	Software version	See ABOUT page

	CF or SD-ID	- - - - See ABOUT page


QUESTIONS	We would like to order the following device please send us pricing info.

	We would like to order the up-to-date manual in English for the above device.

	We would like to order the up-to-date software for the above device.

	We would like to order the up-to-date Jeppesen database for the above device...
	... and we have a valid Voucher for this free update.

	Comments, explanations, and questions. The more details you give, the easier it will be for to answer you. Should your above device have benn lost or stolen, please give all precisions, and possible police declarations.